June is done. Almost 50% of the calls to my business were illegal. My conclusion: The Federal Communications Commission (FCC), which is responsible for enforcing the laws and regulations, has totally lost control over the marketers.
On June 10, I removed all of my blocked numbers. Calls to a blocked number go directly to voice mail without my phone even ringing. Also note that I don't use the word "Hello" when I answer the phone; some systems incorrectly key off of that. I have Reveal from Cincinnati Bell which makes it harder for anonymous or private callers from calling my business. I did not include missed calls and there were a few of those the last week when I was on vacation.
If one of these phone numbers is yours and you want it redacted, please contact me by email.
|Phone Number||Caller Identifier Name||Date, Time of Call||Type of Call||Business Mentioned or Note|
|402-260-1555||West Point, Nebraska||June 4 1:21 p.m.||Hang up|
|458-201-0551||Eugene, Oregon||June 4 5:10 p.m.||Robocall||Business loan|
|678-606-5652||GA, USA||June 6 11:06 a.m.||Robocall||"Google Maps service provider"|
|458-201-0419||Eugene, Oregon||June 9 1:13 p.m.||Hang up|
|714-233-2319||Huntington Beach, California||June 9 2:02 p.m.||Hang up|
|714-233-2319||Huntington Beach, California||June 9 2:34 p.m.||Robocall||"Small business loan up to $250,000"|
|661-295-8596||Palmdale, California||June 10 8:41 p.m.||Robocall||"Political call," "SBA grant for exports"|
|215-383-1717||Philadelphia, Pennsylvania||June 11 4:33 p.m.||Silence||Waited for 30 seconds after answering.|
|216-278-0121||Cleveland, Ohio||June 13 3:56 p.m.||Hang up|
|206-858-8178||Seattle, Washington||June 16 1:47 p.m.||2-second rule|
|661-295-8596||Tullahoma, Tennessee||June 16 9:41 p.m.||Robocall||Recycle your electronics.|
|727-938-0000||Tarpon Springs, Florida||June 18 1:44 p.m.||Robocall||U.S. Federal Data Corporation (see note 1)|
|253-236-2670||Kent, Washington||June 19 2:52 p.m.||Hang up|
|361-400-1007||Yorktown, Texas||June 23 12:18 p.m.||Hang up|
|513-452-5045||Harrison, Ohio||June 23 12:47 p.m.||Robocall||"Someone has claimed your Google business listing."|
|513-247-****||Cincinnati, Ohio||June 25 4:03 p.m.||Spoofed; Silence||See note 2.|
|214-440-0271||Plano, Texas||June 26 2:17 p.m.||One ring||See note 3.|
|800-646-6942||Toll Free||June 30 7:24 p.m.||Hang up|
|800-646-6942||Toll Free||June 30 6:45 p.m.||Silence||Waited for 20 seconds after answering.|
Times are in Eastern Daylight Time (U.S.A.)
Explanation of type of call
2-second rule: The marketer must talk to me within two seconds after I have finished my greeting. This marketer violated that rule.
Hang up: I answered the phone and the marketer hung up on me without speaking.
Robocall: An automated system called me.
Silence: After I answer the call, give my company name and say, "This is Bruce," the marketer does not respond. The note shows how long I waited for a response.
Spoofed: See note 2.
Note 1: The Better Business Bureau has given the U.S. Federal Data Corporation an "F" rating.
Note 2: The caller actually spoofed my company's fax number. When I answered it, there was silence and I hung up after 15 seconds. There is no way my fax machine placed this call. I don't know if this is technically illegal, but I'm wondering how many other people they're calling using my fax number.
Note 3: This call only rang one time and left the caller identifier but hung up before the second ring. My understanding is that marketers try to time the number of rings to avoid voice mail.
There are a number of services for tracking these types of phone numbers but there are too many to choose from. I will use the format here instead but just for one month.
Updated July 6.